Our Return and Exchange policy
:For JuiceBox chargers: Download
For EVoInnovate chargers
: Unopened items in the original packaging without signs of wear can be returned within 30 days from purchase. We accept returns in original packaging, unopened items shipped directly to us at customer expense.
All other chargers
: Returns accepted within 2 weeks from purchase for the unopened items only.Warranty Information:
ChargePoint Home Units - 3 year warranty, provided by manufacturer
AeroVironment EVSE-RS - 1 year warranty, provided by manufacturer
JuiceBox all units - 3 year warranty provided by Autochargers.ca
EVoInnovate all units - 3 year warranty provided by Autochargers.ca
EVBOX - 3 year warranty, provided by manufacturer.
To be eligible for warranty, ESA inspection certificate for Ontario or provincial inspection certificate for installation of the charger should be submitted.
If warranty is provided by manufacturer, please contact manufacturer directly for all warranty claims.