Our Return and Exchange policy:
All sales are final, no exchanges.
We accept returns in original packaging, unopened items shipped directly to us at customer expense.
20% restocking fee will be charged for returned items.
Items should be returned within 2 weeks from purchase.
ChargePoint Home Units - 3 year warranty, provided by manufacturer
AeroVironment EVSE-RS - 1 year warranty, provided by manufacturer
JuiceBox all units - 3 year warranty provided by Autochargers.ca
Elmec EVDuty - 3 year warranty, provided by manufacturer.
To be eligible for warranty, ESA inspection certificate for Ontario or provincial inspection certificate for installation of the charger should be submitted.
If warranty is provided by manufacturer, please contact manufacturer directly for all warranty claims.